Our products have a limited warranty to the original purchaser or original gift recipient against defects in materials and workmanship for 2 years.  If you receive a defective product, please send an email to customer service at clientservices@gracetechbags.com to get instructions on how to return the defective bag.

We will repair or replace the product at our discretion and ship it back to you.  If the same product is not available, the item will be replaced with an equivalent item.