We offer a 30-day satisfaction guarantee. If you are not satisfied with your GraceTech bag, you can return your bag for a full refund (includes your purchase price, shipping and tax) to the form of payment used.
You must notify GraceTech within 30 days of purchase that you wish to return the bag by sending an email to: firstname.lastname@example.org. We will provide you with instructions and an address to send it to.
When we receive your returned bag, we will process your refund.
We do not cover return shipping. When you notify us of a return, you can request to purchase a discounted return shipping label. Depending on where you are shipping from, it costs between $12-21 dollars to return ship a bag.